Shipping policy

Delivery Time 


All items except * Pre-ordered and personalised items * are dispatched within 24-48 hours. Once you have received a confirmation email that your order has shipped along with the tracking number, allow 2 to 4 business days for UK customers and up to 10 days internationally.
 
All *Pre-ordered and personalised items * take 10 days to be shipped out. Once you have received an email confirming the shipment of your order along with the tracking number, allow 2 to 5 business days for UK customers and 10 days internationally to receive your goods.
 
*To speed up the delivery process, we often split orders up into multiple parcels and deliveries*
*Please bear in mind that we are only provided with an estimated delivery date from our courier. On rare occasions, your packages can arrive outside of the estimated time frame.*
Thank you for shopping with us.
 

Hassle-Free International Delivery 📦

We’ve made shipping simple. All orders to the USA, EU, and Europe are now sent via PDDP (Delivered Duty Paid).

  • No Surprise Fees: We pay all customs duties and taxes upfront.

  • Doorstep Delivery: Your parcel arrives directly at your door with nothing extra to pay.

  • Faster Clearance: Pre-paid duties mean your order moves through customs much quicker.

The price you see at checkout is the final price you pay.

 

Shipping Cost


  • UK Shipping

We pride ourselves on reliable service, ensuring your order gets to you safely and efficiently.

  • Free UK Shipping: Spend over £45 and the delivery is on us!

  • Standard UK Delivery: For orders under £44.99, we offer a flat shipping rate of £4.99.

  • Tracked Service: Peace of mind comes standard. We ship all orders via Royal Mail Tracked, so you can follow your parcel's journey from our door to yours.

  • International Shipping 

We offer flat-rate international shipping via Royal Mail International Track. All packages include a tracking number for your peace of mind.

  • Europe: £12.99

  • United States: £14.99

  • Rest of the World: £16.99

Incorrect address: If the address is incorrect or outdated the parcel will typically be returned to us by the carrier. Please double-check the address carefully when placing your order.

Failed delivery attempts: Most of our carriers will make more than one attempt to deliver a parcel. If they find that they can't successfully deliver your parcel it'll be returned to us. Unfortunately, we are not able to refund in this case. The second delivery arrangement is NOT free of charge for all customers and you are responsible for paying for redelivery.